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Earlier this summer, the Washington State Patrol did something it’s never done before: close one of its eight regional communication centers used to answer 911 calls and dispatch troopers and other first responders to emergencies.
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Washington state's attorney general wants to know if emergency response was delayed to anyone during a nearly statewide 911 outage late last month. The accounts of victims, if there are any, could figure into a penalty against call network manager CenturyLink.