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The Trump administration blocked the nation's top consumer protection agency from digging into problems with a program designed to help police, firefighters and other public service workers.
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When a loan forgiveness program for public servants wasn't working, Congress created a temporary fix. Documents obtained by NPR show that the program didn't fix much.
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Ninety-nine percent of applications for Public Service Loan Forgiveness have been denied. A former student loan watchdog saw it coming.